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WELCOME TO
THE TEAM

ONBOARDING JOURNEY HERE

The All Star Agency partners with Vensure to provide you with a seamless onboarding experience.

Follow the steps below to complete your setup and get ready for an amazing season.

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Please review this page carefully. Completing each step correctly helps ensure your shifts and payroll are processed without delays.

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PEOPLE.

HOSPITALITY.

EXPERIENCES.

RESULTS.

YOUR ONBOARDING FROM
START TO FINISH

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Check Your
Email

Look for an email from Vensure with the subject line “Welcome to Vensure” (or similar).

Click the link to begin your setup.

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Follow the link to register your Vensure account.

You’ll create a username and password.

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Complete Your Forms

Review and complete your required onboarding forms, including tax documents, direct deposit, and additional employee information.

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Set Up 
Direct Deposit

Enter your banking information to receive your pay.

You can also choose a pay card if preferred. Only after your Onbarding has been completed.

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You Are
All Set!

Once your forms are submitted and verified, you’ll receive a confirmation.

You’re ready to work!

EASILY ACCESS YOUR PAYSTUBS
PAYROLL INFORMATION & W2s

Log in to your Vensure account to view your paystubs and manage payroll details.

NEED TO ACCESS YOUR PAYROLL? WATCH THIS FIRST.

NEW EMPLOYEES

Before you can be paid, you must complete your onboarding.

Check your email for your Vensure onboarding invitation and follow the instructions to complete your employee information. You mush use the link below if you have registered and have not completed the onboarding.

PAYROLL FAQs & INFORMATION

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Our Pay Schedule

The All Star Agency & StadiumWorx pays weekly on Fridays.


Understanding Pay in Arrears: You are paid for the previous week’s work. Our work week is Sunday - Monday.

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Example:

Hours worked this week will be paid next Friday.

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This ensures all hours are accurately recorded and processed.

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The Importance of Accurate Timekeeping

Clocking in and out correctly ensures accurate pay.
Methods:

  • Use digital timekeeping systems (Ubeya).

  • Sign in at your worksite’s designated time-tracking area. with clients and onsite managers, this is mandatory​

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Why It Matters:

  • Incorrect time entries may result in pay delays or adjustments.

  • Consistently tracking hours correctly ensures timely and full payments.

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W-2 Access &
Tax Documents

Accessing Your W-2:
Previous year’s W-2s will be available by the end of January.
How to receive your W-2:

  • Electronically: If you opted for digital delivery, download your W-2 through Venture.

  • By Mail: If you did not opt for digital delivery, your W-2 will be mailed to your last known address.

  • Access through venture here

 

IMPORTANT
If you don't add your two forms of ID, your pay can be delayed. Not sure what counts as acceptable ID? No worries, check out this link: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents​

NEED A PAY CARD?

Direct deposit is available. If you need a pay card, you can register for a Fortuna pay card below. Only after onboarding has been completed.

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  • LinkedIn
  • Instagram

My name is Alexa Young

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HELPFUL RESOURCES

Quick access to the tools and information you’ll need for our team members.

SCHEDULE & APPLY FOR SHIFTS

NEED PAYROLL HELP?

Having trouble accessing Vensure? 

Call:

866-636-2855

Email: employeeservices@vensure.com
Live Chat:

vensure.com
Hours:

24/7

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Vensure manages the payroll portal directly. The All Star Agency does not have access to troubleshoot Vensure accounts.

FINAL REMINDER

Before you’re ready to work, remember these three things:

VENSURE = PAYROLL

Ubeya is not your payroll system. Your pay stubs, earnings, tax documents, and payroll information are available through the Vensure Payroll Portal.

UBEYA = YOUR SHIFTS

Use Ubeya to view your schedule, manage your booked shifts, and access shift information and all company comunications. Chat with us any time here.

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CONFIRM YOUR

SHIFT TWICE

You must confirm every shift when you are booked and again 72 hours before your shift.

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855-338-7823

© 2026 StadiumWorx

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